Should you have any questions please use the contact form. All Emails with missing or incorrect information may seriously delay responses. In your Email, please include your order information, i.e., order number or item number. Our trained customer service representatives will reply to your requests within 48 business hours. To CANCEL your order, please contact us by PHONE BEFORE 2 PM PST. We DO NOT cancel orders via EMAIL OR INSTANT MESSAGING due to the potential for miscommunication.